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Shopify executives said during the company's first-quarter earnings call on Wednesday that its head count has stayed flat for the past three quarters and that using AI has been a major contributing factor. Shopify has been touting its "new shape" since it sold its logistics business and laid off 20% of its workforce in May 2023. This story is available exclusively to Business Insider subscribers. It's also found efficiencies by using AI throughout the company. Internal AI tools have also allowed Shopify to offer multilingual support 24/7, whereas it was previously offered only during set working hours.
Persons: Shopify, We've, Harley Finkelstein, It's, Jeff Hoffmeister, Hoffmeister, crafters, , Charlie Miner Organizations: SEC, Business, Shopify's Locations: mstone@businessinsider.com
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSalesforce's service cloud a space where we expect early AI adoption: Third Bridge's Charlie MinerHilary Frisch, ClearBridge senior research analyst and Charlie Miner, Third Bridge TMT sector analyst, joins 'Closing Bell Overtime' to talk Snowflake and Salesforce earnings.
Persons: Charlie Miner Hilary Frisch, ClearBridge, Charlie Miner
REUTERS/Benoit Tessier/File Photo Acquire Licensing RightsNov 29 (Reuters) - Salesforce (CRM.N) raised its annual profit forecast and its third-quarter results beat Wall Street targets on Wednesday, benefiting from a strong demand for its cloud and business products in an uncertain economy. Salesforce expects fourth-quarter adjusted profit in the range of $2.25 to $2.26 per share compared with estimates of $2.17. It forecast revenue between $9.18 billion and $9.23 billion, the midpoint of which exceeded estimates of $9.21 billion, according to LSEG data. The company's third-quarter revenue of $8.72 billion narrowly beat expectations, while adjusted profit of $2.11 per share beat estimates by 5 cents. It also raised the lower end of its annual revenue forecast to $34.75 to $34.8 billion.
Persons: Porte, Benoit Tessier, Salesforce, Charlie Miner, Einstein, Slack, Zaheer Kachwala, Arun Koyyur Organizations: Viva Technology, Porte de, REUTERS, Wall, Thomson Locations: Paris, France, Bengaluru
REUTERS/Benoit Tessier Acquire Licensing RightsAug 30 (Reuters) - Salesforce (CRM.N) raised its annual revenue forecast on Wednesday and projected quarterly sales above estimates as it benefits from a recent price hike and resilient demand for its cloud and business software offerings in an uncertain economy. The company expects revenue to be between $8.70 billion and $8.72 billion in the third quarter, compared with estimates of $8.66 billion, according to Refinitiv data. Its quarterly earnings per share forecast was also above estimates. Salesforce also bumped up its annual revenue forecast to between $34.7 billion and $34.8 billion, from the $34.5 billion to $34.7 billion range given in May. In the second quarter, revenue came in at $8.60 billion, beating expectations of $8.53 billion.
Persons: Porte, Benoit Tessier, Salesforce, Slack, Einstein, Marc Benioff, Charlie Miner, Zaheer Kachwala, Maju Samuel Organizations: Viva Technology, Porte de, REUTERS, Google, Thomson Locations: Paris, France, Bengaluru
Best known as a one-stop platform for online businesses, Shopify has moved to provide offline payments and other services after the pandemic-fueled surge in e-commerce ebbed. The company has added tools for businesses to connect with their shoppers online and build on the growth of influencers on social media. The purchase of e-commerce fulfillment company Deliverr has also helped expand its services. Davidson analyst Tom Forte said the results were "a reflection of (the company's) ability to exploit not only the online e-commerce opportunity but also the offline retail one." For the holiday quarter, Shopify expects gross merchandise volume (GMV), or total sales made through the platform, to "outperform the broader U.S. retail market."
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